Frequently Asked Questions
Everything you need to know about your DoorStepInk order.
What is the quality of DoorStepInk remanufactured cartridges?
Our cartridges are professionally remanufactured in the USA to meet or exceed OEM standards, ensuring vibrant prints and reliable performance for every page.
Will using DoorStepInk cartridges void my printer warranty?
No. Under the Magnuson-Moss Warranty Act, it is illegal for a printer manufacturer to void your warranty simply for using a third-party or remanufactured ink cartridge.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping usually takes 3-5 business days, and we provide tracking information as soon as your order leaves our facility.
What is your return policy?
We offer a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
Are your cartridges eco-friendly?
Yes! By choosing remanufactured cartridges, you are helping to reduce landfill waste and the environmental impact associated with producing new plastic and metal components.
What should I do if my printer doesn't recognize the cartridge?
Try removing the cartridge, gently cleaning the electronic contact points with a lint-free cloth, and reinstalling it. If the issue persists, our support team is ready to assist you.